The retail industry has always faced heavy losses due to shoplifting. Though loss prevention officers and video surveillance do their part to stop theft, it does not completely solve the problem. Video Management Software (VMS) can help stores manage such problems and improve business processes. This white paper discusses how you can have a seamlessly connected retail store with the help of video analytics and using the derived insights from different aspects of your store to build a successful business. It also gives an in-depth view of how video analytics work.