The Enterprise Resource Planning (ERP) system is a company’s information backbone, reaching into all areas of its business and value-chain. Replacing the system can be a difficult and painful process, but when done successfully, it can open up unlimited business opportunities. Essential to the success of a new system is finding the right partner to help implement it.

At this stage in the evolution of enterprise software, it is the duty of software providers to make sure your next ERP system replacement is your last. There are eleven criteria necessary to achieving this, that can help identify and select the solution that will best meet your company’s needs. This paper provides a detailed outline and explanation of these criteria and their importance in making the ERP replacement decision.