State of the Art in TCO: Managing the Total Cost of Ownership
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This SAP Insight reports the findings of the TCO benchmarking survey, describes a series of best practices in TCO, and shows the benefits of those best practices with case studies of companies that are committed to managing TCO. No one company in our survey did everything right when it comes to TCO, but many had valuable ideas about how to integrate IT decisions with foundational strategies and business goals to create an overall lower cost base.
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