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Recognize the Difference: Why Telephony Boards Matter in Speech Applications

Authored on: Jun 12, 2003 by Keith Byerly

Technical Paper

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The successful deployment of speech-driven applications requires careful attention to the design of the entire system, not just the speech user interface and application software. Network capabilities and configuration can determine call transfer capabilities and the choice of application integration approaches will define the system architecture and development environment for years to come. But one critical decision that developers need to consider—and that often gets overlooked—is choosing the right telephony board.

The right telephony board can make the difference between slow, inaccurate speech applications with frustrated users versus ones that deliver a satisfying user experience. They can also mean the difference between an oversized, costly system for client recognition versus smaller, optimally sized systems that work with extreme efficiency.

This white paper describes how the latest generation of advanced telephony boards have been specifically designed to improve accuracy, scalability, system responsiveness and performance to improve the development of optimized speech systems that meet the high expectations of today's demanding users.

For more information on advanced telephony boards, visit Brooktrout Technology's Web site.

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